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Peace of mind for your home technology

Technology Support You Can Count On

Even the best smart home systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered in Wake Forest, NC.

Experience Our Benefits

REMOTE REPAIR
Your system will be accessed remotely and oftentimes repaired without a service call.
APP CONTROL
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.
24/7 SUPPORT COVERAGE
We're available to communicate with you in whichever manner best fits your lifestyle.
DISCOUNTED SERVICE CALL RATES
In the unlikely event that a service call must be scheduled, you'll receive a preferred rate.


What can we monitor?

Whether most of your network connected devices are up and running.

Health of many connected AV devices, wireless security cameras and light switches (availability may vary depending on manufacturer).

Internet up/down state and average upload/download speeds.


What can't we monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Choose Your Monthly Subscription

ESSENTIAL PLAN
$27.99

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • 10% Discounted Service Call Rates

    In the unlikely event that a service call needs to be scheduled, you'll receive a discounted rate.

  • Proactive Monitoring

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • Priority Service

    Get moved to the front of the service queue if we are unable to solve your issue remotely.

  • Annual On-Site Tune Up

    Annual visit to ensure your gear is performing optimally and all firmware is up to date.

Select This Plan

ENHANCED PLAN
$49.99

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • 25% Discounted Service Call Rates

    In the unlikely event that a service call needs to be scheduled, you'll receive a discounted rate.

  • Proactive Monitoring

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • Priority Service

    Get moved to the front of the service queue if we are unable to solve your issue remotely.

  • Annual On-Site Tune Up

    Annual visit to ensure your gear is performing optimally and all firmware is up to date.

Select This Plan

ELITE PLAN
$149.99

  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • 40% Discounted Service Call Rates

    In the unlikely event that a service call needs to be scheduled, you'll receive a discounted rate.

  • Proactive Monitoring

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • 24/7 Phone Support

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • Priority Service

    Get moved to the front of the service queue if we are unable to solve your issue remotely.

  • Annual On-Site Tune Up

    Annual visit to ensure your gear is performing optimally and all firmware is up to date.

Select This Plan
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